TORONTO — National consumer news media coverage about the plight of travel agents during the pandemic can only help the industry, and the latest article highlights the challenges with feedback from industry leaders including ACTA’s Wendy Paradis and ACITA’s Judith Coates. The story, at CBC.ca, is headlined ‘”More work for no pay”: Travel agents say they’re in trouble after a slew of trip cancellations’. The “more work for no pay” quote comes from ACITA co-founder Coates, who points out that when trips get cancelled, agents lose out on their commission. The article also notes that independent travel agents are so far left out of the federal government’s latest round of COVID financial supports.

Source: CBC News January 11, 2022 17:00 UTC