Digital payments remain the preferred method for transactions, with continued to be a strong use of contactless solutions, including cards, digital wallets, and mobile payments. “Our research shows how the COVID-19 pandemic has transformed the way the region’s consumers spend their money, with many of these significant behavioral changes likely to continue after the pandemic is over. Customers have increasingly turned to online shopping channels for both essential and non-essential purchases – with a noticeable shift towards eCommerce and away from traditional face-to-face transactions. In South Africa, 42% of consumers now say they shop for groceries online. Changing Payment PreferencesThroughout the COVID-19 pandemic, South African consumers have continued to prefer digital payments to cash transactions, including contactless cards, mobile payments, digital wallets and P2P (peer to peer) transactions.

Source: The North Africa Journal November 14, 2021 07:42 UTC