KARACHI: The number of complaints against banks increased by around 51 per cent during the first nine months of the ongoing calendar year, the office of Banking Mohtasib (ombudsman) revealed on Monday. Almost 19,028 complaints were received by the Banking Mohtasib Secretariat during the Jan-Sept 2020 period, as against 12,624 complaints received in the same period of last year, depicting an increase of 50.7pc. These also included about 11,092 banking-related complaints received on the Prime Minister’s Portal. According to a statement, “The increase in the number of complaints represents the confidence of the general public in the working of the institution of Banking Mohtasib. In this way, they will be able to protect themselves from any fraud, forgeries etc.

Source: Pakistan Today November 02, 2020 16:18 UTC