BRIDGEVILLE, Pa.—Until recently, Aaron Gibson wouldn’t have called himself an empathetic boss. Mr. Gibson changed his style after a recent leadership workshop at a consultancy here, where he and other leaders got a crash course about leading with empathy. But some employees cited his blunt and brusque manner when they quit the three local YMCAs he runs. The YMCA... He considered himself a “no-nonsense” leader with high standards.

Source: Wall Street Journal June 21, 2016 09:22 UTC