Can you motivate employees to make their numbers without pushing them toward bad behavior? That question is on companies’ worry list after a scandal at Wells Fargo & Co. that cost the company $185 million in fines and thousands of jobs following the discovery that as many as 2.1 million accounts were opened without customers’ knowledge. Behind the fake accounts, employees say, was a hard-driving sales culture and...

Source: Wall Street Journal November 08, 2016 15:59 UTC