| Updated Thu, April 27th 2017 at 00:00 GMT +3Communications Authority of Kenya (CA) has given Safaricom a week to provide a comprehensive explanation on what caused a major outage of its network on Monday. The glitch, which saw its services go offline for hours, affected millions of its customers and businesses countrywide. The telecommunications industry regulator said yesterday the report will inform the action it will take, including imposing penalties on the telco. “If we find there was an act of negligence or a deliberate action, then we will penalise them,” said Mr Wangusi. ALSO READ: Service jitters pull Safaricom's share to three week low

Source: Standard Digital April 26, 2017 17:15 UTC