His first card had a $10,000 limit, his second a $7,000 limit, and his third a $8,000 limit. It took his aggregate credit limit to $27,100. “I explained I’m a gambler, I have a gambling problem, they can clearly see that I’ve got a gambling problem because of the transactions I’ve been making, and I don’t understand why they keep offering me more money,” he said. “We’ve acknowledged that we should not have provided that final credit limit increase offer,” Van Horen said. In April last year CBA changed its practices so it no longer offers credit card limit increases to customers who are spending large amounts of credit on gambling activity, he said.

Source: The Guardian March 22, 2018 08:02 UTC