Spark has been warned by the Commerce Commission for likely breaching the law - in the regulator's view - when it notified customers of a broadband price rise. Commissioner Anna Rawlings says in the Commission's view, Spark has likely breached the Fair Trading Act by making false or misleading representations about the existence or effect of its customers' rights when it notified them of the price rise. Spark responded to the Commission's enquiries by updating information on its website and sending updated information to customers affected by the price rise. Last month, Spark was fined more than half a million dollars for misleading customers in a separate incident relating to a $100 credit. Earlier this year, Vodafone NZ drew flak for a $3 month price imposed across all of its broadband plans.

Source: Otago Daily Times May 22, 2019 23:37 UTC