Tim Keel, for example, told me about renting a Hertz car recently in Sacramento. She pointed this out to the service rep, who made a note. “The service rep said that unless I have photographic proof, they’re not going to drop the fee,” Cenobio said. “In my opinion, they were charging me the $75 cleaning fee to partially recoup the money they paid for the condom.”That was my guess as well. As for the condom, Luster said only that “our cleanliness standards were not met in this situation.”If that was the case, I replied, why was a cleaning fee imposed at all?

Source: Los Angeles Times July 06, 2021 11:48 UTC