Cold calling companies increasingly targeting 'vulnerable' elderly customersMARTIN DE RUYTER/FAIRFAX NZAn elderly Nelson woman wants to warn others after she was pushed into buying insulation for her home by a cold-caller at twice the price of other insulators. "As soon as this customer cancelled the order, which she is very much entitled to do, we immediately refunded her deposit quite happily," Vertue said. She was unaware of other complaints about Comfortmaster but said elderly people being pressured salespeople was an on-going issue. Watson paid the $979 deposit and then called her financial advisor and friend Bill Dahlberg to make more finances available. Age Concern Nelson/Tasman manager Sue Tilby said older people feeling pressured to buy from cold callers was a recurring issue.

Source: Stuff August 08, 2016 23:03 UTC