The Court of Appeal has upheld a decision delivered five years ago directing soft drinks maker Coca-Cola to put nutritional information and customer care details on its glass bottles. The case was filed by Mr Mark Ndumia Ndung’u, arguing that the missing nutritional information was essential to enable consumers to know the benefits derived from the consumption of the beverages. Mr Ndung’u, who stopped taking soda four years before he filed the case, also argued that the e-mail address and phone numbers were essential to enable consumers give feedback, to make enquiries and complaints, and to obtain optimum benefit from the said products. “On the contrary, we find and hold that the 1st respondent (Mr Ndung’u) demonstrated to the required standard that the said omission offended Article 46 and the Consumer Protection Act,” Justices Hannah Okwengu, Dr Imaana Laibuta and John Mativo ruled. The judges further agreed with Mr Ndung’u that the differential treatment of the consumers of Coca Cola product in plastic and glass bottles is not justifiable.

Source: Daily Nation July 10, 2023 06:01 UTC