Phil Vlach created an iPhone app to help parents sign their kids up for city recreation programs, a typically hellish experience for parents that has yet to be resolved. Rene Johnston / Toronto Star ) Order this photoFor thousands of Torontonians, trying to sign up for much-in-demand city recreation programs has often meant long waits and disappointment while struggling with an outdated online system. This year, when signup for fall and winter programs opens Sept. 10, the city is promising customer service improvements meant to streamline the process. “City programs are fantastic, it’s just the run up to the registration is a nightmare,” Vlach said. “The key with the app is really that it’s searchable,” he said, something the city acknowledges was a key criticism of their system.

Source: thestar August 30, 2016 23:39 UTC