David RothLiu is the 44-year-old founder, CEO and chairman of JD.com (JD), which is China’s largest retailer by revenue, and in the top three e-commerce companies globally. JD has also recently launched a new supermarket concept where robot shopping carts follow the customer around the store. Does JD’s people-free future mean that the company will be reduced to a staff of one – Richard Liu? Richard Liu says that JD is “trying to use visual technology and physical technology which can connect the whole world via goods and services.”Who will win? You can watch David Roth’s complete interview with JD.com’s Richard Liu below.

Source: Forbes April 27, 2018 14:37 UTC