The baggage reclaim area was reportedly full of ‘tired and grumpy’ passengers, with children sleeping on the baggage carousel. Airport bosses said there were a number of ‘off-schedule flights’ arriving at the time, which caused a backlog in baggage handling. She was due to arrive at Bristol Airport at 9.20pm on Sunday evening, but didn't actually take off from the southern Italiian city until 9.45pm. "Bristol Airport apologises and appreciates the frustration passengers experienced due to the delay in the arrival of their bags. The baggage handling at Bristol Airport is done by a company called Swissport.

Source: Daily Mirror December 25, 2018 12:33 UTC