We also provide free repairs for certain appliances such as television, washing machines, and refrigerators, damaged by the flood,” he adds. Popular models of washing machines are priced between RM600 and RM700, whereas a sizeable television brand is priced at slightly above RM1,000. Chew says one of the main weaknesses of the retailing industry today is in providing professional retail experience to the customers. “On-line shopping cannot really provide a comprehensive shopping experience for the customers. “This is where the retail sector can step up their efforts to improve on providing professional retail experience to customers,” he adds.

Source: The Star December 18, 2017 00:00 UTC