KARACHI: Ride-hailing platform Careem users in Pakistan have reported being massively overcharged for the usual short-distance rides, that the company says happened with as many as 162 rides. Users reported being charged tens of thousands of rupees that were drafted from their bank accounts when they made payments for their rides via their bank cards. Faseeh Mangi, a Karachi-based journalist who works for an international media outlet, said that he had been charged by Careem Rs100,000 (approximately $660) in various currencies against two Careem rides. “Additionally, as a small token of apology, we have added Rs1000 Careem credits to the Careem Pay wallet for these customers,” Baig said. According to a user, his account with Careem was similarly overcharged by thousands of rupees in 2017.

Source: Pakistan Today May 15, 2021 16:18 UTC