MUMBAI: In yet another sign of the growing use of automation in the IT industry, consulting major Capgemini is increasingly deploying automation to assign employees to projects. The Paris-headquartered firm has replaced 30-40% of the work done by its resource management group with IBM's cognitive computing system, Watson.Resource management groups in IT companies are responsible for assessing skills and then assigning someone to a project. But now employees at Capgemini will have to blame IBM's cognitive computing system Watson if their projects fail to please them. "We are using IBM Watson in our resource management. The company has come up with a four pillar strategy that counts industrialisation, resource management, efficiency in procurement and automation .As part of effective resource management, Capgemini has created a new categorisation of employee skills - classifying them from level 1 to level 4.

Source: Economic Times August 22, 2016 04:35 UTC