CCNA since its establishment in 2016 had started with14 authorised service partners and has now expanded its reach to 43 authorised service partners covering the African region. CCNA is continuously expanding its network of service partners, infrastructure and Investing in new contact centers in key markets to be able to support better service delivery. Awards for Service PartnersCCNA presented Service Awards to its partners at the conference for outstanding performances in driving innovation for service excellence, customer satisfaction and ensuring timely availability of Canon’s Genuine Consumables and Spares parts. CCNA took the Partner Service Management teams through two days of workshops to instill the efficient and agile management style Canon upholds. This event underlines the importance that Canon places on the relationship with its service partners, and reiterates our continuous drive to innovate, grow and provide service excellence to our customers beyond their highest expectations.”This expansion will increase service teams in these locations, providing improved customer support for the communities of Canon-users across the region.

Source: The North Africa Journal March 04, 2020 06:56 UTC