Canon Central and North Africa (CCNA), the leader in imaging solutions, hosted its partners’ service heads in Central and North Africa at an event in Dubai, in order to foster stronger partnerships, enhance customer satisfaction and improve after sales services. Canon partners manage service centers that support after sales services of all B2C products including DSC, DSLR, professional video, OPP inkjet- and Laser-printers, projectors and calculators under the Canon Central and North Africa warranty program. The warranty program which is an initiative to promote customer support is the first of its kind under Canon Central and North Africa and offers customers an exclusive 3-year manufacturer warranty for certain Canon brands. This gathering of Canon’s partner service heads further supports both Canon and its partners in developing efficient means of working together, with the ultimate goal being customer satisfaction and support. Adopting a “closer-to customer” strategy Canon’s business within Africa will only be strengthened and more focused as per each market’s local requirements.

Source: The North Africa Journal May 17, 2018 15:45 UTC