TORONTO - Soon after cannabis products started flying off shelves following legalization, Canopy Growth Corp. had an $26.9 million problem. The incidents are a peek into the little-discussed world of cannabis returns, where products are sent back to companies over everything from lack of sales, consumer complaints and quality concerns. Because companies and provincial cannabis distributors track returns differently and don’t always disclose data, it’s hard to know how common returns are, but experts say returns are more often an issue between retailers and wholesalers than consumer complaints. Their habits have sometimes left products with less than 12 per cent tetrahydrocannabinol — the cannabis compound producing a high — on shelves. “Generally, these processes result in depleting existing inventory versus returns.”But products returned because they don’t sell are only one part of the problem facing cannabis companies.

Source: thestar February 09, 2020 15:00 UTC