After receiving 89 complaints involving 23 recent Sunwing flights, the Canadian Transportation Agency has launched a formal inquiry into the airline's treatment of passengers. Mary Martino on vacation in Aruba, before she endured a six-hour delay on a Sunwing plane on the tarmac in Toronto. (Mary Martino)Sunwing passenger Mary Martino filed a complaint with the CTA last week after flying home from Aruba on April 15. Amir Khajavi says his April 15 Sunwing flight from Toronto to Cancun was delayed for more than 14 hours. (Amir Khajavi/YouTube)Lost baggage was also a problem that weekend, and some Sunwing passengers still haven't received their bags.

Source: CBC News April 26, 2018 08:00 UTC