Many people covered by the Public Service Health Care Plan have told CBC stories about challenges getting through to Canada Life about their claims. (CBC - image credit)The president of the Treasury Board Secretariat (TBS) says Canada Life met the standard to win the contract for the Public Service Health Care Plan even though it ended up the only bidder. Around 1.7 million federal workers, retirees and their dependents saw their insurance provider switch from Sun Life to Canada Life on July 1. Anita Anand says the government now needs to ensure Canada Life follows through on its commitment as laid out in its contract. She said the only thing the government can do at this point is enforce the contractual obligations Canada Life committed to when it won the bid.

Source: CBC News November 01, 2023 14:47 UTC