While ChatGPT and Bard cannot provide reliable medical or treatment advice, there is a question of whether these chatbots can assist patients in selecting the right doctor or hospital. Surprisingly, both chatbots occasionally suggest individual physicians and hospitals, providing detailed provider information. When I inquired about heart bypass surgery, Bard furnished both the mortality rate for certain local hospitals and a national average. When I asked Bard about the surgeon performing the most knee replacements in Chicago, it provided one name. Ideally, the best way to address these questionable responses from chatbots would involve surgeons and hospitals disclosing accurate and standardized data on procedure volumes and complication rates promptly.

Source: Forbes June 15, 2023 19:07 UTC