Can Training Eliminate Biases? Starbucks Will Test the Thesis - News Summed Up

Can Training Eliminate Biases? Starbucks Will Test the Thesis


“I think it’s pushed people to be open and have real conversations about things that are going on,” he said. Other academics and experts on bias caution that anti-bias training is a sensitive exercise that can be ineffective or even backfire if handled incorrectly. Even with training, some said, it is exceedingly easy to revert to the original biases. “In the moment of stress, we tend to forget our training,” said Mark Atkinson, the chief executive of Mursion, which provides a simulation platform for training workers in skills like interpersonal interactions. Some experts argue that the most effective way to eliminate unconscious bias is to limit the extent to which people engage in automatic, reflexive thinking.


Source: New York Times April 19, 2018 00:45 UTC



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