On a typical January morning, the Riverside Surgery feels unusually calm for a practice serving 24,000 patients across five sites. Many of us have come to dread the 8am rush to secure a GP appointment, but things are done very differently here. Dr Chinenye Ekpeh, a GP partner, is on duty. "It's about knowing who needs to be seen immediately, who needs to be seen today and minimising risks," Ekpeh says. "If someone needs to come in, we bring them in."

Source: The Times January 22, 2026 06:20 UTC