"We've been loyal customers to our insurance company for over 20 years, as well, and that loyalty means nothing to them in regards to what's happening," he said. He's not ready to name his insurance company, fearing that it could jeopardize his claim. Kelly MacAdam is calling out his insurance company, TD Insurance, for what he says has been a poor response to his hail-storm claim. "This is the last thing I need to be dealing with, you know, fighting with an insurance company when I just need to be focused on my health, right?" MacKinnon says she's frustrated with poor communication from her insurance company since the storm.

Source: CBC News August 04, 2020 10:52 UTC