"We were being treated like criminals for something that was an accident," Lukis told CBC News. Lukis says he accidentally grabbed the TV when he was leaning to get something out of the mini fridge. Sunwing said it was informed by hotel management on April 15 that Lukis had damaged the TV. Dispute over whether replacement TVs readily availableSunwing's communications manager, Rachel Goldrick, said buying a new TV isn't that easy in Cuba. The local authorities' rule-of-10 policy followed by the hotel is stated on the Sunwing website, which reads: "Rule of 10 will be in place, established by local authorities.

Source: CBC News September 01, 2017 13:01 UTC