Residents of the city can reach mayor Firhad Hakim over the phone every Wednesday for an hour from 4pm. Apart from the weekly interaction, the Calcutta Municipal Corporation will call 100 residents every day to know about their problems. People can call me directly about any problem related to civic services,” Hakim said. The mayor could not speak to all callers because some of the calls came when others were speaking to him,” an official said. Journalists were allowed in the room where the mayor was taking the calls.

Source: The Telegraph July 01, 2019 23:25 UTC