The cabinet’s Information and Decision Support Center (IDSC) has announced a new application called "Positive" with the goal of direct communication between citizens and the government in order to submit complaints, along with photos and videos. According to chairman of the IDSC Hossam al-Gamal, 500 people have rated the application 4.5 out of 5. “The application is an attempt to facilitate the relationship between citizens and the government, and thus it needs to be widely circulated,” al-Gamal added. People can complain about problems and submit photos in addition to the location. The president's office instructed the government to increase citizens' response rates and follow up on officials' performance.
Source: Egypt Independent January 18, 2017 10:01 UTC