Weeks after the Federal Government, through the Presidential Task Force (PTF) on COVID-19, approved the reopening of financial institutions across the country, many commercial bank customers in Lagos State still find it difficult to access the services. Findings by The Guardian showed that many of banks’ branches were still shut to customers, forcing them to besiege the operating branches as early as 6am in a bid to conclude their transactions early, sometimes without success. In the process, social distancing rule aimed at curbing the spread of COVID-19 is disregarded. Many customers lamented the effect on their businesses, which that said suffer while they spend hours to be attended. “What most of the customers come to do at the bank is something that could be done in the comfort of their homes.”
Source: The Guardian August 22, 2020 05:15 UTC