COVID-19: Retailers need to accelerate change: expertStaff writer, with CNADepartment store and shopping mall operators should accelerate their adoption of new sales models in the face of challenges brought by the COVID-19 outbreak, an expert said on Sunday. That has been especially true after Taiwan imposed a nationwide level 3 COVID-19 alert on May 19, when case numbers surged. An employee at a food court in Taipei cleans seating partitions yesterday in readiness for the relaxation of regulations as the government mulls lowering the nationwide COVID-19 alert level. Department stores and shopping malls were among the retail spaces hardest hit by the COVID-19 restrictions. Retailers should also speed up their membership marketing, which allows them to send tailored and precisely targeted messages and personalized discounts to boost sales, Wang said.

Source: Taipei Times July 22, 2021 15:56 UTC