CIOs have expressed concerns about a possible recession over the past year. But the economic effects of the coronavirus pandemic are far more sudden and severe than anyone expected even a few weeks ago. States including California, New York and Illinois have tightened restrictions on residents and businesses as U.S. coronavirus cases climb. “More than ever it is critical that we leverage technology to enable our employees and our clients with the insights needed to drive cognitive workflows and automation,” Mr. Previn said. Mr. Previn said IBM can act as a test model for IT departments at other companies that are dealing with limited resources needed to provide workplace services including support desks, device provisioning and automation.

Source: Wall Street Journal March 20, 2020 22:18 UTC