The Commercial International Bank (CIB) received the Bank of the Year award, following a year of strong and balanced performance. The performance of the bank in terms of the customer satisfaction index was strong, ranking second, with a slight gap from the National Bank of Egypt (NBE). Ahli United Bank topped the index for the most efficient bank in the market. CIB came second on this index, beating Blom, which came third, and Audi in fourth. The “best bank” index for individuals services measures the performance of banks in four main areas, most importantly geographical prevalence and electronic means the bank provides to customers.

Source: Daily News Egypt May 20, 2017 16:18 UTC