That particular buzzword dominated the vast exhibition floor at the NRF show, which is billed as the world’s largest retail conference and expo. Perhaps we are heading for “comatose commerce” – shopping so “frictionless” you can do it while unconscious. Pensa’s President & CEO, Richard Schwartz, told me at NRF that shoppers quickly get used to having the drones buzzing around. It stood out – figuratively and literally – partly because it was perched on a busy thoroughfare outside the main show floor. Also at the Big Show were Zippin and a “Boundless Store” solution as part of the Amazon Web Services booth.

Source: Forbes January 21, 2019 01:30 UTC