Below, Forbes Coaches Council members shared some important measures small businesses can take to bounce back after receiving bad press. In business, the best way to handle a media disaster is with a crisis communication plan. Barnum would say there is no such thing as bad press, it's no fun to receive. Acknowledge the source of the bad press. When a company receives bad press, I think it's important to go to the source of the bad press and try to understand the complaint from the actual person who gave it.

Source: Forbes July 02, 2019 12:11 UTC