Kay, who is profoundly Deaf and can't use the drive-through intercom, has always ordered this way. Another staff member then came outside and asked him to move his car. The incident, which took place at Burger King Shirley, left the Christchurch builder feeling "shocked" that someone would treat him that way. Burger King staff should be trained to adapt to Deaf customers' needs, he said. Burger King Shirley staff have been spoken to following the incident, a spokeswoman for the fast food chain says.

Source: Stuff December 04, 2021 05:43 UTC