In this piece, JOSEPH INOKOTONG writes that innovation through the use of technology will continue to shape the landscape of the insurance industry in Nigeria. There are potential ways in which innovation can enhance the growth of the insurance industry in Nigeria. In addition to focusing on customer experience and feedback, there are a few other ways insurance companies can work with customers to drive innovation. Ms. Prisca Soares, former Secretary General of the African Insurance Organisation (AIO), said the lack of skilled manpower, especially the dearth of actuaries, is presently challenging the insurance industry. The insurance industry needs conscious efforts to address this because it is critical to their business,” she stated.

Source: Nigerian Tribune September 11, 2023 06:40 UTC