BoT app to identify telemarketing callsThe Bank of Thailand plans to pool the phone numbers of commercial banks, their subsidiaries and outsource units used for telemarketing and debt collection with the National Broadcasting and Telecommunications Commission (NBTC) to develop the Gun Guan app, enabling consumers to better block unwanted calls from next year. The central bank is requesting that the three segments report to the NBTC the phone numbers used for telemarketing sales and debt collection. These phone numbers will be available on the Gun Guan app, meaning telemarketers and debt collectors will be identified on phones that have the app downloaded. The phone numbers will be whitelisted on the Gun Guan app, meaning consumers cannot block them, but they can refuse the call, she said. Calls from telemarketers and debt collectors must be made within a period set by the central bank.

Source: Bangkok Post November 26, 2019 20:26 UTC