The Communications Authority of Kenya (CA), the sector regulator, has been looking for ways to punish the mobile firms to address the quality of service. The proposed amendment seeking to slap mobile firms with these penalties is seen as part of a renewed attempt to push them to improve their quality of services. The Kenya Information and Communications (Amendment) Bill, 2019 also proposes to allow telecommunication companies to start other businesses outside their industry in what is set to disrupt several sectors. QUALITY SERVICEThe proposed amendment seeking to slap mobile firms with these penalties is seen as part of a renewed attempt to push them to improve their quality of services. The telco giant was fined Sh270 million while Airtel and Telkom were fined Sh26.6 million and Sh14.9 million respectively.

Source: Daily Nation April 15, 2019 06:00 UTC