Scores were marked on a 10-point scale to identify service satisfaction levels, with 1 being 'low' and 10 being 'high'. Sounds residents unhappyMarlborough Sounds residents were revealed to be the most dissatisfied with their sewerage schemes, at 56 percent. "While some bus services were stopped during alert levels 3 and 4, all services were provided free of charge for passengers during the Covid-19 response period," he said. Some Marlborough residents said the bus services were "reliable", "frequent" or "good". Most services had targets for resident satisfaction set in the council's long-term plan and reported in its annual report.

Source: Otago Daily Times October 20, 2020 03:00 UTC