Paddy Power Betfair has been sanctioned by the industry regulator for systematically failing to protect customers from gambling harm. The operator has been fined a £2 million penalty by the Gambling Commission after systems to identify and address harm were found to be ineffective. In 2023, Paddy Power Betfair was fined £490,000 for sending ‘push notifications’ to self-excluding customers. High stakesAn investigation by the regulator found that “systems the licensees had in place were not sensitive enough to identify indicators of harm”. Another “lost £12,300 in five weeks before being identified for an interaction”, while a third deposited £25,000 in 25 days before Paddy Power Betfair intervened.

Source: The Times January 06, 2026 16:56 UTC