Then came the voice of dispatcher Sam Klocke. From the other end of the phone, Klocke guided the woman as she checked for breath and moved her husband to the floor. Klocke didn’t hear the outcome of the calls until a few weeks later when Guardian Medical Transport (GMT) contacted Flagstaff Police Department Chief Dan Musselman to thank the dispatcher on the calls. “I’m extremely proud of the work Sam did on not only these two calls but the calls she takes daily. She felt fortunate to have won the award, but couldn’t help but think about all the calls that didn’t end well.

Source: Daily Sun January 29, 2022 20:16 UTC