Barclays has shifted some call centre operations to the UK from India as staff there struggle to cope with the ongoing Covid-19 crisis. Mr Staley said Barclays had sent money via its charitable foundation to support the efforts in the country, and moved some work back to the UK. 'We were very mindful that a number of employees need to stay home now, they've got family that are sick that they need to take care of. He added: 'One of the shifts was on our call centre people in the UK, to help us with the burden that was experienced in India. We definitely don't need all that office space.'

Source: Daily Mail April 30, 2021 11:09 UTC