Boost for thousands working in call centres and branches to implement state aid for businesses and borrowersBarclays is offering triple overtime pay to frontline staff as it tries to manage an “unprecedented” surge in demand for mortgage holidays and government-backed business loans during the coronavirus lockdown. It is understood that up to 30% of Barclays’ key staff have been unable to work at any one time during the outbreak. Last week, the chancellor, Rishi Sunak, said there had been 30,000 inquiries to banks about the coronavirus business interruption loans scheme in just four days. While some of Barclays’ investment bankers are considered key workers, they are not part of the overtime scheme. The Unite union, which represents Barclays workers in call centres and branches, welcomed the hike in pay for frontline staff.

Source: The Guardian March 31, 2020 15:12 UTC