"Due to the volcanic eruption of Mount Agung in Bali, Indonesia, Jet Airways will reissue tickets and refund penalties," a statement from the airlines said. Singapore Airlines is transporting passengers from Bali to Surabaya via coaches and ferries and flying them to Singapore for their onward connections. "In Bali, affected customers not residing in Bali, but who have already commenced their travel will be accommodated at hotels. In Singapore, affected customers who are non- residents have been accommodated in hotels," Singapore Airlines said in a statement. "We will not charge any cancellation for ground arrangements and option for rescheduling flight as per airline conditions is also available," Dhall added.

Source: Economic Times November 28, 2017 16:30 UTC