Bachcare currently manages around 2000 properties around New ZealandOnline accommodation booking company Bachcare has been charged with allegedly manipulating online reviews posted by users. Bachcare faces two charges under the Fair Trading Act for removing negative comments from some consumer reviews before publishing them on its website. Online reviews were an important part of the company model with customers able to give feedback on the location and quality of the stay. According to the commission, online reviews provided an increasingly important source of information for customers contemplating the purchase of goods and services. "We have fully co-operated with the Commerce Commission throughout its investigation and have met every request.

Source: Stuff July 16, 2019 00:28 UTC