BT is poised to scrap one of its flagship money-saving offers that could leave millions of customers £240 worse off each year. The telecoms giant is abolishing its Line Rental Saver later this month, which gives people the option of saving money on their landline connection if they pay for a whole year upfront rather than monthly. The offer, open to customers who opted for a bundle including landline and broadband, meant they would receive a £19.99 discount each month, equivalent to a free month of line rental if they paid £219.84. So, the firm concluded this would be 'confusing' for customers and decided to scrap Line Rental Saver. This is despite only 51 per cent of landline and 55 per cent of broadband customers currently happy with BT's handling of complaints, regulator Ofcom found.

Source: Daily Mail July 04, 2023 21:52 UTC