NEW DELHI: In a bid to streamline customer service, Bharat Sanchar Nigam Limited (BSNL) has recently launched a revolutionary chatbot service called “BSNL Chatbot.” This innovative solution aims to provide customers with a seamless and efficient experience when interacting with the telecom operator. The BSNL Chatbot allows customers to perform a wide range of tasks with just a simple WhatsApp message. Will the BSNL Chatbot provide accurate responses? Can I contact BSNL customer service through other channels? Yes, apart from the BSNL Chatbot, customers can also reach out to BSNL customer service through traditional channels such as phone calls and visits to BSNL offices.

Source: Economic Times November 20, 2023 07:45 UTC