The BBC is facing growing calls to reform its complaints system and ensure the process treats all staff the same after the corporation’s disastrous handling of viewer feedback about the BBC Breakfast host Naga Munchetty. Hall has repeatedly defended the BBC’s commitment to impartial news coverage in the face of politically motivated complaints about its output from across the spectrum. The individual allegedly said they were unaware the original viewer complaint also mentioned Walker until they read it in the Guardian. Under the current rules, the media regulator, Ofcom, which handles complaints for all commercial broadcasters, can only consider complaints if the BBC is unhappy with the original decision. The prime minister told LBC he had never heard of Munchetty and did not know anything about the dispute.

Source: The Guardian October 01, 2019 18:00 UTC