911 operators are worried emergency lines are being tied up by calls related to the COVID-19 pandemic that should be going elsewhere. "First and foremost, we do want to make sure that there actually isn't an emergency happening," said Bradley. While there hasn't been a significant increase in the overall volume of calls to 911, the union representing dispatchers says non-emergency calls are on the rise. Both Bradley and Bordewick pointed to the other phone numbers available to provide information about COVID-19 in B.C. The COVID information hotline 1-888-COVID19 is for those with no symptoms who are looking for general information about the pandemic response in B.C.

Source: CBC News April 10, 2020 02:26 UTC